The Hidden Cost of Workplace Related Stress – We Can No Longer Ignore
In meetings and boardrooms across the UK, we discuss revenue, market share, profitability projections and risk. We have metrics for financial performance, customer satisfaction, and shareholder returns. Yet, one of the greatest risks to business today, workplace-related stress, remains largely unmeasured, underestimated, and misunderstood.
Research in stress science is still relatively new, largely due to stress previously being seen as a largely subjective measure without physiological impact. However, there is much greater understating of stress and its manifestation. In particularly we have learned a great deal about stress and its physiological impacts on the brain, the heart and long term cognitive function. We are also able to collect real time health data and draw insights on the data in a much richer, more meaningful way.
As an economist and former banker, measuring of data and metrics was 101 of economics, I was trained to believe that if you don’t measure it, you can’t manage it. And yet, organisations continue to overlook the tangible impact of workplace stress and poor health on business performance, productivity, and the economy at large. This lack of measurement and connection between stress and poor health, productivity and profitability is impeding our ability to take the right corrective action.
If we do not act now, we risk compounding years of lost productivity, rising healthcare costs, and talent attrition that will damage both businesses and society.
The Real Cost of Workplace-Related Stress
- The UK economy loses over £56 billion annually due to workplace stress-related absenteeism, presenteeism, and turnover (Deloitte).
- 17 million working days were lost in 2022/23 due to work-related stress, depression, or anxiety (HSE).
- Employees experiencing high stress are 4x more likely to leave their jobs, leading to higher recruitment and training costs (McKinsey).
- Stress related illnesses are now recognised as a major driver of chronic disease, cognitive decline and mental health challenges. (WHO)
The direct impact of workplace related stress on employee performance are not just HR concerns; they are bottom-line critical business risks. Lost productivity, increased recruitment costs, and diminished performance are silently draining growth and profitability. Stress in the workplace is not just a ‘health issue’—it is a threat to our economy and a commercial imperative that must be addressed at the highest levels of leadership.
The Hidden Risk in Business Strategy
Despite mounting evidence, only 41% of business leaders feel equipped to address workplace stress (PwC). Many organisations still view stress management as an HR responsibility rather than a strategic risk that affects operational performance, profitability, and investor confidence.
Encouragingly, this mindset is starting to shift. Two major credit rating agencies have begun including employee well-being factors in their evaluation of corporate risk (Corporate Adviser). Investors are also scrutinising human capital metrics in ESG (Environmental, Social, and Governance) reports (Corporate Adviser). This means companies that ignore workplace stress may soon face higher financing and insurance costs, reduced investor confidence, and declining business resilience.
The message is clear: stress is no longer just an HR issue—it is a governance and resilience issue that must be on the radar of all leaders – CEO and boards.
The Business Case for Measuring Workplace Related Stress
Businesses meticulously track financial performance, yet few apply the same rigour to measuring stress-related costs. What gets measured gets managed. If companies fail to quantify the impact of stress, they will continue to underestimate the risk it poses to their business.
Metrics should include:
- Absenteeism rates due to stress-related illnesses
- Presenteeism levels (employees working while unwell, leading to lower productivity)
- Turnover and attrition rates linked to burnout
- Employee engagement and satisfaction scores
- The financial cost of lost productivity due to stress-related inefficiencies
These data points must be integrated into business risk assessments, financial planning, and board-level discussions. Companies that fail to do so will struggle to remain competitive in a labour market where employee well-being is a critical differentiator.
How Organisations Must Act: From Measurement to Action
Understanding the problem is only the first step. Businesses must go beyond measurement and take concrete steps to embed well-being into their corporate strategy and DNA.
- Establish an All-Inclusive Well-Being Strategy A workplace well-being strategy cannot be a one-size-fits-all initiative. Instead, it must be wrap-around, data-driven, and embedded into the corporate culture. This means providing pro-active personalised interventions, from mental health coaching to workplace mindfulness programs, that support employees in a way that is practical, proactive, and preventative. Its critical that we don’t just offer these services and leave employees to take up if they want to. We also need to track who is using the services and follow up those that aren’t.
- Equip Leaders with the Right Tools Too often, managers lack the training or confidence to address workplace stress. Yet, 82% of employees say their manager directly impacts their mental well-being (Harvard Business Review). Organisation must stop promoting people simply because they are good at their job without putting people management training in place to ensure that they are also good at leading people. Companies must provide leadership training that helps managers identify early warning signs of stress and take appropriate action.
- Implement a Culture of Daily, Sustainable Change Well-being is not a quick-fix initiative; it is a long-term investment. Organisations must move beyond one-off wellness days and instead drip-feed daily behavioural changes that create sustainable, long-term impact. This is precisely the approach we take at Your Work Wellness through our Inspire, Engage & Thrive Programme—a structured, science-backed approach to reducing workplace stress through coaching, training, and workplace culture shifts.
- Embed Well-Being into Business Risk Assessments Companies must treat workplace stress as a tangible business risk. This means integrating stress-related data into P&L risk assessments, leadership scorecards, and financial modelling. Many leaders talk about people being their greatest assets, the reality is that only organisations that truly treat their people as assets are the most resilient, so it’s important to walk the talk. Give your employees a full health check service every 6 or 12 months. Ensure they take down time to rest and recover.
The Cost of Inaction: A Risk Businesses Cannot Afford
If organisations continue to neglect workplace stress, they risk far more than financial loss. They risk:
- Higher turnover and brain drain: Losing top talent to competitors who prioritise well-being. On average it costs an organisation 3 x the Median salary per employee that leaves per annum.
- Lower innovation and agility: A stressed workforce lacks the creativity and resilience needed to adapt in uncertain markets.
- Regulatory and reputational damage: With growing focus on employee well-being in ESG frameworks, businesses that fail to act may face regulatory scrutiny and reputational risk.
- A declining economy: The cumulative impact of stress on UK businesses affects national productivity, competitiveness, and economic growth.
The Time to Act Is Now
As business leaders, we must ask ourselves: What are we waiting for? The evidence is clear. The financial case is irrefutable. We have dipped our toe in the water; now we must step forward with conviction.
At Your Work Wellness, we work alongside businesses to help them measure, manage, and mitigate the risks of workplace stress. Our Inspire, Engage & Thrive Programme provides businesses with the strategic tools they need to embed well-being into their core operations—ensuring both people and profits thrive. Our extensive in person and webinar programs help employees to stay informed with guidance and coaching on personal health, mental health and lifestyle issues throughout the year. Nutrition plays a critical role in our thoughts and behaviours – Our nutritional workshops enable employees to develop life skills to improve their nutritional health and wellbeing.
This is not a moment for hesitation. It is a moment for leadership.
Join us for our upcoming webinar on 8th April to explore how your business can take proactive steps to reduce workplace stress and build a resilient, high-performing workforce. Click here to register
Let’s navigate these challenges together—because the cost of doing nothing is a risk no business can afford to take.
Key Takeaway Message for Work-Related Stress
- Work-related stress is a business-critical issue – It impacts decision-making, cognitive function, and overall productivity.
- Chronic workplace stress leads to long-term health risks – Including cardiovascular disease, burnout, and mental health disorders.
- The cost of inaction is high – Stress contributes to absenteeism, presenteeism, and talent attrition, affecting the bottom line.
- Workplace well-being is a strategic investment, not a perk – Forward-thinking organizations see it as essential for resilience and growth.
- Evidence-based interventions drive measurable outcomes – From workload management and psychological safety to nutrition and circadian-aligned work schedules.
- Leaders play a crucial role – Organizational culture, leadership behaviors, and policies shape how employees experience stress.
- A paradigm shift is needed – A workplace that prioritizes employee well-being is a workplace that thrives.
List of Research Sources for Work-Related Stress Article
Academic and Research Institutions
- World Health Organization (WHO) – Reports on workplace stress, burnout, and the impact on global health
- Harvard Business Review (HBR) – Studies on stress, productivity, and leadership’s role in managing workplace well-being
- Deloitte Insights – Reports on workplace mental health, stress-related costs, and the business case for well-being investments
- PwC (PricewaterhouseCoopers) – Research on the financial implications of stress and workplace wellness programs
- McKinsey & Company – Insights into workplace well-being, performance, and leadership strategies
- Chartered Institute of Personnel and Development (CIPD) – Reports on work-related stress, HR policies, and employee engagement
- Institute for Employment Studies (IES) – Workplace well-being research, including mental health in the workplace
Government & Policy Think Tanks
- UK Health and Safety Executive (HSE) – Reports on work-related stress, legal frameworks, and employer responsibilities
- European Agency for Safety and Health at Work (EU-OSHA) – Research on workplace stress and psychosocial risks
- National Institute for Health and Care Excellence (NICE) – Evidence-based workplace mental health guidelines
- The King’s Fund – Research on employee well-being and public health policy
- The Rand Corporation – Reports on the economic impact of workplace stress
Medical & Neuroscience Research Sources
- National Institutes of Health (NIH) – Research on stress, cortisol, and long-term health impacts
- Mayo Clinic – Studies on stress-related illness and workplace interventions
- The Lancet & BMJ – Medical research on stress-related diseases and workplace mental health interventions